Instructions for Creating a Digital Goods Store

In today's world, digital commerce is becoming increasingly widespread, and the TGmall platform provides ideal conditions for selling digital goods. These can include e-books, courses, software, documents, and more. In other words, each of these products can be instantly delivered to the customer.

Key advantages of selling digital goods on our platform:

  • Instant Delivery: Immediately after payment, the product is automatically sent to the customer in the chat. This means that your customers won’t have to wait days or weeks for delivery. They receive their product instantly, ensuring a high level of customer satisfaction and encouraging positive reviews.
  • Convenience and Accessibility: Selling through our platform minimizes technical barriers for both sellers and buyers. Sellers don’t need to set up a complicated delivery process, and buyers can easily purchase products using a familiar and convenient communication platform.
  • Automated Sales Process: Automatic product delivery after payment greatly simplifies the sales management process, allowing sellers to focus on marketing and creating new products, rather than processing each individual order.
  • Transaction Security: Our platform ensures a high level of payment security, protecting both buyers and sellers from fraud.
  • Audience Expansion: Sellers have the opportunity to easily reach a wide audience by integrating with social networks and other distribution channels.

Let’s look at how to set up a digital product: go to the CRM section "Products" and click the "Create Product" button.



Fill in all the required fields to create the product, selecting the product type as "Digital."



Next, it is important to choose the sales option for this product:

1) Each product individually – each customer will receive the quantity of the product from the "Record" field that is specified in the order.




After customers purchase a certain quantity of this product, its quantity in the CRM system will be automatically reduced.



2) One product for all – all customers will receive the same product from the "Record" field. Its quantity is set in a separate field.



After filling in all the required fields in the product creation form, click the "Create Product" button.

After saving, it will not be possible to change the sales option again (the sales option is selected only once, during product creation).



The digital product has been created!

On the bot store side, the digital product will look like this:



To process payments for digital goods, you should set up and connect one of the available payment methods on the platform:

  • LiqPay Token
  • Monobank e-commerce token

Open the "Settings" page and go to the "Shipping and Payments" section. Fill in all the necessary token values and click the "Save" button.



Next, make sure to enable the corresponding payment method in the payment options – this is the one that will be displayed to the customer on the bot store side.


After placing an order, the customer will receive an automatic message in the chat with the receipt and a payment link.



After a successful payment, the customer will receive an automatic message in the chat with the payment status and a txt file containing the digital product.



You can view a DEMO digital goods store on Telegram at the following link: https://t.me/ShopUKR_bot

Selling digital goods on the TGmall platform not only opens new opportunities for your business but also provides an unparalleled shopping experience for your customers. Start your digital goods sales journey with us!

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